of Central North CarolinaWhen did your business start running your life?
You built it for freedom. Now it owns your evenings, your weekends and your family time. We install ABoS, the ActionCOACH Business Operating System, so your business runs without you in the middle of everything and you get back to living the life of your dreams.
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Two weeks. Real coaching on your real business. No obligation.
Want to train your team, too? Explore our 12-week programs ›
You're working harder than ever. So why doesn't it feel like winning?
The harder you work, the faster you grow? Just not true. Real growth comes from knowing your numbers, building a team that carries the load, and giving yourself space to think.
- You're the first one in, the last one out, and the only one who knows how everything works.
- Your phone buzzes through dinner, ball games and birthdays.
- Sales are up, yet profit is unpredictable and the bank account doesn't seem to notice.
- Your last "vacation" came with a laptop.
- Your team waits on you for every decision, big or small.
Take off your superhero cape.
You became the owner because you were the best doer in the business. To grow, you need to become the best leader in it. Every time you jump in and do your team's work, you hold them back and you keep yourself trapped.
The good news? Leading is a skill, and skills can be learned. With the right coach and the right system, you can step out of the chaos and into a life you love.
A proven system. A coach beside you every step of the way.
Your business needs an operating system, and right now it's you. When you are the operating system, everything stops when you stop. ABoS is a structured system that drives your business into the future, tested over three decades with thousands of businesses worldwide.
A system on its own is just another binder on the shelf. That's why every ABoS client is guided every step of the way by their own ActionCOACH coach. Our team of coaches works under ActionCOACH of Central North Carolina, and we match you with the right coach for your business.
- Know your numbers. Your P&L and balance sheet are the rear-view mirror. Your forecast is the windshield. Your KPIs are the dashboard. The business is speaking. We teach you to listen.
- Plan in 90 days. One clear plan, a handful of priorities, and a coach who holds you to it.
- Profit on purpose. Pricing, costs, receivables and cash flow, one lever at a time, so more of every dollar stays with you.
- Feed your marketing every day. A steady, predictable flow of the right customers, so you're never scrambling for leads.
- Build a team that owns results. The right people in the right seats, with the systems and leadership to run the day without you.
A rhythm that keeps you moving.
Tools that work between sessions.
- ABoS software. Your whole business operating system in one place.
- 30X Business. Self-paced business education you can take at your own speed.
- 30X Life. Design a life built around your dreams, with your business supporting it.
- 30X Wealth. Learn to invest for a future that's secure.
You never do it alone. Your coach is beside you every step, keeping you accountable and celebrating every win.
Build a business that supports your dreams.
Picture a Monday when the business runs smoothly and you're not the reason why. Picture a real vacation, with no laptop and no panic calls. Picture profit you planned for, a team you trust, and the freedom to decide what your next chapter looks like.
- Time. More hours for the people and passions you love.
- Money. Predictable profit and cash you can count on.
- Team. A team that leads, so you don't have to do it all.
- Freedom. A business that runs and grows without you.
That's what happens when business owners get the right training. They soar!
Try coaching before you commit. Two weeks, on us.
Coaching is a relationship, and you should know it's the right fit before you invest. So we start with two weeks of real coaching on your real business.
We take only two owners into the free coaching program at a time, so every owner gets our full attention. If a spot is open, grab it.
- Book a free 15-minute call. Tell us where you are today and where you want to be.
- Get two weeks of coaching. We dig into your numbers, find the lever that will move the most, and build your first plan together.
- Decide for yourself. Keep going, or walk away with your plan in hand. No obligation, no pressure.
Learn more about our 12-week training programs that can transform you and your team!
A business that runs without you needs people who can lead, manage, sell and market without you. Our 12-week programs give your managers and team the same proven tools our coaching clients use, one practical session at a time.
- Seven programs: Management, Business, Leadership, Sales, Marketing, High Performance Teams and Employee Engagement.
- Format: 90 minutes a week, online, for 12 weeks.
- Live coaching: every session includes a live coach who makes sure each person leaves with a plan. You are never alone.
Real owners. Real results.
“I’ve been working with Mary Ann since 2023, and I can genuinely say she has played a huge role in my growth as both a CEO and a leader.
As the CEO and co-owner of Fusion Sound & Lighting, I’ve worked with Mary Ann through some of the biggest growth years of our company. She’s been there through the growing pains, the big wins, the hard conversations, and every crazy idea in between.
What I appreciate most about Mary Ann is that she doesn’t just tell you what you want to hear. She challenges you, holds you accountable, asks the right questions, and pushes you to think bigger while making sure you’re actually building the systems, team, and leadership needed to get there.
Since we started working together, Fusion Sound & Lighting has grown tremendously, expanded into new areas of business, and continued developing an incredible team and culture. At the same time, she has challenged me personally to become a stronger, more confident CEO as the company has grown.
Mary Ann understands that growing a business isn’t just about revenue. It’s about becoming a better leader, building the right team, creating accountability, and constantly pushing yourself to the next level.
If you’re looking for a business coach who genuinely cares about you AND your business, but isn’t afraid to challenge you and push you to LEVEL UP, Mary Ann is absolutely that person.
I’m incredibly grateful for everything she has poured into me and Fusion Sound & Lighting since 2023, and I’m even more excited for what’s next!”
Hannah Spears, CEO and Co-Owner, Fusion Sound & LightingGreensboro, NC · Google review“Mary Ann, Kurt, and Karen are an absolutely invaluable resource for any business. They have helped me organize my business, grow from a one man show to having 7 full time employees, become profitable within the first year, and have a very bright outlook on the year ahead. I would have been sunk or stuck within just a few months without their support and expertise. I am forever grateful and can't recommend Serendipity Action Coach highly enough. Call them today if you want to see your business take off!”
Travis LintnerWinston-Salem, NC · Google review“Kurt and Mary Ann Hauser with Serendipity Coaching/Action Coach started coaching my family owned company 2 years ago. Since then we have increased the number of employees from 2 to 9 (and growing!), increased sales by 300% and now have a very efficient, process oriented and organized business. We owe all of this to the guidance, accountability and leadership given to us by these two hard working, experienced coaches. As a business owner, I happily refer them all the time and owe a good deal of our growth and success to their business insight and coaching!”
Angela McAfee of SEO RocketKernersville, NC · Google review“I have been working with Mary Ann and Kurt Hauser for over a year, and it has made a huge difference in my business and also in my personal life. Mary Ann inspires me and also pushes me out of my comfort zone (which I needed!). Also, I look forward to the monthly group meetings, and I learn so much from the other clients. I definitely recommend Mary Ann and Kurt if you are looking to improve your business!”Jane WorleyLexington, NC · Google review
“Amazing! This team is truly awesome. We have learned so much from one meeting! We have been taught to think on a higher level. We have been treated like family, but not babies. They tell the truth for your benefit. We came in thinking about the future and we were asked why not now? Data, data, data is the key. Their experience speaks for itself and so does the past and present testimonies. You owe it to your business and your staff to at least take advantage of the free consultation. We are excited to be members of ActionCoach.”
Kenneth WilliamsRaleigh, NC · Google reviewRead all our reviews on Google › 4.9 stars from 25 reviews
Mary Ann Hauser, Master Coach and Owner
Before ActionCOACH, Mary Ann ran marketing for the US division of Merz, a German pharmaceutical company, launching campaigns in markets around the world. Then she walked into a room of 100 local business owners. They knew their trade inside and out, but nobody had ever taught them how to grow. She bought her ActionCOACH franchise that week.
Sixteen years later, she helps owners from Raleigh to Charlotte build businesses that run without them, and she trains ActionCOACH's own coaches. Today she leads a team of certified coaches from across the country. She personally oversees every new client's onboarding, introduces you to the coach she's matched to your business, and works with you in person on your quarterly plan at GrowthCLUB.
Credentials
- Master Coach
- ActionCOACH Global Top 100, 10+ years
- Top 10 in the US
- 2x Action Hero
- Chairman's Club
Your life is waiting. Is your business ready to let you live it?
We have the tools to scale your business 10x and beyond. The only question is whether you're coachable. Find out in two weeks, free.
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Don't build it to lose it!